Returns & Exchanges
At Dibor, we want you to be completely delighted with your home accessories and gifts; however, if you are not satisfied, you can return your items within 30 days of receipt.
Initiate Your Return
Contact our customer care team via email or our online portal to request a Return Merchandise Authorization (RMA) number and provide your order details.
Secure Packaging
Carefully pack your items in their original packaging, ensuring all fragile home decor items are well-protected to prevent damage during transit.
Label and Post
Affix the provided return label or address the package to our warehouse, ensuring your RMA number is clearly visible on the outside of the box.
Refund Processing
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing